These Terms & Conditions (“Terms”) govern your participation in the With Kokoro Affiliate Programme (“Programme”). By joining the Programme, you (“Affiliate”, “you”, or “your”) agree to comply with and be bound by these Terms.
1. Eligibility
To maintain the integrity and alignment of our Programme, we only accept affiliates who meet the following criteria:
- Your platform or audience must align with our values around mental health, wellbeing, ethical promotion and trust.
- You have an engaged audience relevant to our core customer groups (mental health professionals, educators, parents, individuals).
- You agree to promote our products in line with our brand guidelines and ethical standards.
Acceptance is at With Kokoro’s sole discretion. We reserve the right to reject any application without explanation.
2. Affiliate Links & Tracking
- Once approved, you’ll receive a unique affiliate tracking link.
- Purchases made through this link will be tracked via cookies stored on the user’s device for 30 days.
- Affiliate links are tracked using last-click attribution, meaning the most recent affiliate link clicked before a purchase gets the credit.
- For example, if a customer clicks on another affiliate’s link after yours and then makes a purchase, the second affiliate will receive the commission.
- Commission is awarded only if the purchase occurs within the 30-day window.
- Affiliate links must not be shared or promoted in ways that obscure their nature (e.g. masking, redirection).
3. Commission & Payment
- Earn 5% commission on the net value (excluding VAT, shipping, and discounts) of every eligible sale.
- Commission is only awarded on completed, non-refunded sales.
- Payments are made monthly, within 30 days of the end of the month.
- You are responsible for providing and keeping your payment information up to date.
- A minimum balance of £20 GBP is required for payment. Balances under this amount will roll over.
Note: Self-referrals (purchases made by you using your affiliate link) do not qualify for commission.
4. Promotional Guidelines & Restrictions
To protect the integrity of our brand and the trust of our community, the following rules apply:
✅ You may:
- Promote your link via your website, blog, email newsletter, podcast, or social media (within platform guidelines).
- Share in private online communities (e.g. Facebook groups you own/manage), as long as the audience is relevant.
- Use With Kokoro assets from our official affiliate resources folder.
❌ You may not:
- Use paid advertising (Google Ads, Facebook Ads, etc.) that targets branded terms (e.g. “With Kokoro”) or misrepresents your relationship with us.
- Share links on coupon or cashback sites.
- Spam individuals or communities with unsolicited links.
- Imply any official partnership or endorsement beyond affiliate status.
- Use misleading or false claims in your promotion.
All promotions must clearly disclose that you may earn commission (e.g. “This is an affiliate link”).
5. Dashboard & Activity Reviews
- Affiliates will have access to a personal dashboard to monitor clicks, conversions, and commissions.
- If an affiliate remains inactive for an extended period (no traffic or sales for 6 months), With Kokoro reserves the right to remove or deactivate the account.
- You will be contacted prior to any removal, and may reapply if circumstances change.
6. No Sub-Affiliate Networks
- You may not offer affiliate access or benefits to others or operate as part of a sub-affiliate network.
- All commissions and tracking must be directly tied to your own account and marketing activity.
7. Intellectual Property
- You may use approved With Kokoro images, branding, and copy made available for affiliates.
- You may not alter our branding, use it to create misleading claims, or present yourself as an official representative.
- All assets remain the intellectual property of With Kokoro Ltd.
8. Data Protection & GDPR Compliance
- Any personal data you collect as part of your affiliate promotions must be handled in accordance with UK GDPR laws.
- With Kokoro will only use your affiliate registration information to administer the programme, make payments, and communicate updates.
- We will never share your data with third parties beyond what is necessary for running the Programme (e.g. accounting purposes).
9. Termination
With Kokoro reserves the right to terminate or suspend your affiliate status immediately if:
- You breach these Terms
- You engage in unethical or dishonest promotion
- Your promotional methods cause reputational damage to With Kokoro
- You become inactive for an extended period, as defined in Section 5
You may also withdraw from the Programme at any time by contacting us. Outstanding eligible commissions will be paid out in line with standard payment terms.
10. Changes to the Programme
We may update or modify the Programme, including these Terms, at any time. Significant changes will be communicated via email or your affiliate dashboard.
Your continued participation after any updates signifies your agreement to the revised Terms.
11. Disclaimer & Limitation of Liability
- We make no guarantees around the volume of commissions or sales you may generate.
- With Kokoro will not be held liable for indirect or consequential damages arising from participation in the Programme.
12. Governing Law
These Terms are governed by the laws of England and Wales, and any disputes will be handled under the jurisdiction of the English courts.
Questions or Need Help?
Reach out to our team at 📧 hello [at] withkokoro.co.uk and we’ll be happy to help.