We respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website and services.
1. Information We Collect
We collect the following types of information:
- Analytics Data: We use anonymized analytics to understand how visitors interact with our website and improve our services.
- Customer Accounts: When purchasing a product, you’ll create an account with a username and password. This account allows you to view your order history.
- Order Fulfillment: To process your orders, we collect personal information such as your name, email address, billing address, and phone number.
- Live Training Information: For certain live trainings, we may share limited personal information (e.g., name and email address) with our training partners to facilitate the event.
2. How We Use Your Information
We use the information we collect to:
- Fulfil customer orders and provide purchased products or services.
- Improve website functionality and user experience through anonymised analytics.
- Communicate with you regarding your orders, account, or other inquiries.
3. Data Retention and Erasure
Your personal data is retained for as long as necessary to fulfill the purposes outlined in this policy. Customers can request full data erasure through their account settings.
4. Sharing Your Data
We do not sell your personal information. However, for specific live trainings, we may share necessary details with our training partners. These partners are required to handle your data securely and only use it for the agreed purpose.
5. Security Measures
We implement industry-standard measures to protect your data from unauthorised access, alteration, or disclosure.
6. Your Rights
You have the right to:
- Access, update, or delete your personal data.
- Request data erasure directly through your account.
- Contact us regarding data privacy concerns.
7. Updates to This Policy
We may revise this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
8. Contact Us
For questions or concerns about this Privacy Policy, please contact us:
Email: privacy [at] thesunflowernetwork.co.uk